Need help?
Frequently Asked Questions
Dubai: same-day delivery when you order before 16:00 (Dubai time), every day. After 16:00 we deliver the next day.
Rest of the UAE: 1–2 days.
Other GCC countries (Saudi Arabia, Kuwait, Qatar, Bahrain, Oman): 1–4 days.
Free shipping from AED 1,000. You receive a tracking link by email as soon as your order ships.
Once your order is placed, you will receive a confirmation email with a tracking number. Simply use this number in the "Track my Order" section in our chat assistant or by logging in to your account on the website and checking the order status. We provide real-time shipping updates to keep you informed.
If you have any more questions don't hesitate reaching our customer support team (info@notresucces.com)
Returns within 7 days and exchanges within 14 days of delivery. Items must be unused, unworn and unwashed, with all tags attached and in their original packaging. For a change of mind, size or preference, the return delivery is at the customer’s cost. Damaged, defective or incorrect item? Contact us with your order number and photos and we’ll put it right.
ELITE RETAIL BUSINESSMEN SERVICES L.L.C
Silver Tower, Office 1204, Business Bay, Dubai, United Arab Emirates
Trade Licence 1480048 · TRN 104893895300003
Customer service: customerservice@eliteretail.ae
